Frequently Asked Questions

General Questions

What is WaspSoft.net?

WaspSoft.net is an online store that provides genuine software keys, Windows licenses, antivirus products, and digital tools at affordable prices with instant email delivery.

Are the software keys genuine and legal?

Yes, all our keys are 100% genuine and sourced from authorized distributors or volume licensing programs. Each product is verified before sale.

How will I receive my product key?

All products are delivered instantly by email after payment confirmation. Please check your inbox (and spam folder).

How long does delivery take?

Delivery is instant (usually within 5 minutes) after your payment is confirmed.

What payment methods do you accept?

We accept PayPal, credit/debit cards, and other secure online payment options.

Product & Activation

How do I activate my Windows or Office key?

You’ll receive detailed activation instructions along with your product key in the delivery email.

What should I do if my key doesn’t work?

Please contact our support team via email or live chat. We’ll replace or fix your key immediately after verification.

Can I reuse my key after reinstalling Windows?

Some keys are reusable, while others are for one-time activation only. Please check the product description before purchase.

Security & Support

Is it safe to buy from WaspSoft.net?

Absolutely. Our website uses secure SSL encryption and trusted payment gateways to ensure your information is fully protected.

What should I do if I didn’t receive my email?

Check your spam or junk folder first. If it’s not there, contact our 24/7 support, and we’ll resend it right away.

Do you offer refunds?

Yes, if your product key is invalid or unusable, we offer a 100% money-back guarantee as per our Refund Policy.